One of the least understood roles at hedge funds is that of the person overseeing the setup and growth of the firm's infrastructure. Depending on the fund, the title and background of this person can vary greatly: President, CEO, CFO, COO, Head of Business Development, Head of Administration, Partner, VP, Senior VP... There is absolutely no industry standard!
The people who assume this type of a "business manager" role tend to be given responsibility for some major projects during the pre-launch as well as later stages:
- Negotiating important contracts with employees and external service providers (fund custodian to auditors or banks), and managing relationships with all of these parties
- Designing and following a budget
- Renting office space and securing technology, office equipment and business staples
- Ensuring the fund assets and investments are accounted for by engaging accountants and tax professionals internally and externally
- Assisting the portfolio research team with any trading or investment related projects that require a business manager's involvement (for example, a unique investment that may not be easy to value or store)
Given these projects can have a major impact on the success of a business, why not institutionalize this particular role at hedge funds and look for talent in a more methodical way?
In my view, those firms that hire the best talent for this particular "business manager" role are likely to make it a lot farther than those firms that cut corners by not hiring a dedicated business manager or hiring someone not well trained to do the required work.
For example, look for a skilled CFO who can think strategically about different firm projects, from recruiting to finances to fundraising. This person will likely be a great addition to the team and step up and act as a business manager. Avoid hiring old friends or family whom you think you trust, respect and like. Any relationship can turn sour quickly; it is more important to hire someone whom you don't know well, but whom everyone else respects enormously and speaks highly of. Finally, do not hire someone who may have managed a team but never had exposure to hedge funds. The hedge fund business has very unique needs and not everyone can adapt to its high pressure, high speed--thus truly demanding--nature.

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